Privacy Policy
Mercier Mediation & Financial Services
Who We Are
Mercier Mediation & Financial Services provides family mediation, business mediation, conflict resolution, and financial consulting services. Our website address is:
https://merciermediation.com (update if needed)
We are committed to protecting your privacy and handling your personal information with professionalism, discretion, and care.
Information We Collect
We collect personal information only when it is voluntarily provided to us, such as when you:
- Complete a contact form
- Send us an email
- Book a consultation
- Engage our professional services
The information collected may include your name, email address, phone number, and any information you choose to provide in your message.
Because our services involve sensitive personal and business matters, we treat all information with strict confidentiality.
How We Use Your Information
We use your information solely to:
- Respond to inquiries
- Schedule consultations
- Provide mediation or financial services
- Maintain client records as required by professional standards
We do not sell, rent, or trade your personal information.
Cookies
Mercier Mediation & Financial Services does not use cookies for tracking, advertising, or marketing purposes.
Our website may use only essential technical functionality required for basic site operation through the hosting provider. We do not intentionally collect behavioral tracking data.
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Confidentiality of Client Information
Information shared during mediation, conflict resolution, or financial consultation is treated as confidential in accordance with:
- Applicable Canadian privacy legislation
- Professional mediation standards
- Signed mediation agreements
Confidential information will only be disclosed:
- With your written consent
- When required by law
- Where necessary to protect safety or prevent serious harm
Data Retention
We retain client information only as long as necessary to:
- Fulfill professional obligations
- Comply with legal and regulatory requirements
- Maintain proper business records
When information is no longer required, it is securely destroyed or deleted.
Your Rights
You may request:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Deletion of personal information where legally permitted
Requests may be made through the contact information listed on our website.
Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.